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How To Get An Emergency Telephone Alarm

Telephone What are they?

A service that you can use to receive help in an emergency, available 24 hours a day, every day of the year.

How do they work?

  • By having your telephone adapted
  • By wearing a pendant or bracelet that acts as an alarm button.

In times of need you can press the panic button on either the telephone of the pendant. This will alert workers at your control centre. They will know who you are because your details will automatically be called up by their computer.

What sort of details does this computer store?

Information such as your name, address and the people you have nominated to be contacted at such times. Your doctor and 999 services can be contacted on your behalf.

Who can use a Careline?

Older people and those who are physically disabled, frail or housebound are eligible to use either kind of system.

What effect will the emergency careline have on my telephone?

Very little. You still pay your bill in the same way, the price isn't affected. In fact there are a few added benefits, for example:

  • You can answer the phone by pressing your pendant, instead of having to get up or rush
  • The receiver has a volume control which can be adjusted to suit the level you want
  • There is push button dialing for ease of use

Local Services

Wightcare Services offers a 24 hour Community Alarm Service for people who live on their own or in sheltered accommodation. The alarms are linked to a 24 hour control centre where trained operators are able to answer calls for help. If you are interested and would like further information, or to arrange a demonstration (free and without obligation) please call Wightcare Services on 01983 821105.

National Careline Schemes

Aid - Call (Age Concern)

Help is at hand 24 hours a day. If you have any kind of accident or feel ill, at any time of the day or night, you simply press your emergency button. It doesn't need to be a major catastrophe: life's small disasters are quite bad enough! Like getting locked out, slipping on steps on a winter morning, or even getting stuck in the bath. (The Aid-Call button is fully waterproof, so it's a good idea to wear it in the bath or shower).
How it works: You will be asked to select two or more friends, family, or neighbours who you can rely on to come to your aid in an emergency. You don't have to remember any numbers, or even get to the phone: Aid-Call will work from anywhere in your home or garden. Just press your button, and within seconds you will be linked to an Emergency Response Centre, where operators are waiting to help. Even if you can't speak, they will know who is calling, and help will soon be on its way. Your key holders will be the first point of contact, but if they are unavailable or it would be more appropriate (if you need an ambulance), they will call the emergency services. In all cases, the operator will stay on the line until you are in safe hands.
Aid-Call is available throughout the UK, to anyone who feels they would benefit.
Contact:
Freephone: 0800 77 22 66 9am - 5.30pm Mon - Friday
Email: info@aidcall-alarms.co.uk
www.aidcall-alarms.co.uk

Eldercare/Seniorlink - Help the Aged immediate response service
Seniorlink is a response service provided by Help the Aged, enabling you to stay in your own home safe in the knowledge that there is always someone there for you. Using your telephone line, it links you to the highly trained staff at a 24hr Response Centre every day of the year. The Seniorlink service comprises a Response Unit, pendant or wrist strap, together with monitoring and maintenance. Two nominated keyholders are required. For details of charges and conditions contact:
Eldercare/Help the Aged Seniorlink
847 Burnley Road
Loveclough
Rossendale
Lancashire
BB4 8QL
Email: info@aidcall-alarms.co.uk
Tel: 0800 77 22 66 for an information pack and application form.
Fax: 01706 242 839.

Home Calls
72 Daws Hill Lane
High Wycombe
Bucks
HP11 1PU
Tel: 01494 523422 or mobile: 07972 485 972
Email: info@home-calls.co.uk
www.home-calls.co.uk
Home Calls Ltd offer an effective solution to looking after your elderly and frail relatives and friends via the telephone. This offers piece of mind to carers, friends and relatives who may live some distance away, and to elderly or disabled people who may live independently on their own. A person from Home Calls Ltd will call the cared for person once a day at a pre-arranged time to check that they are alright. If there is a problem Home Calls will alert a relative or family friend. Services offered include:

  • Peace of mind calls - calls to older loved ones to ensure they are ok
  • Reminder Calls - simple reminders such as appointments
  • Medication Reminders - reminders subscribers to take their medication
  • Charges are at three levels, calls are made between the hours of 9am - 5pm:
  • Bronze - daily call Monday - Friday £30
    Silver - Monday - Friday plus weekends £47.50
    Gold - Monday - Friday Plus weekends and Bank Holidays £50


Just Checking System - online monitoring
Just Checking is an information system to support the care of people with dementia, or adults with learning difficulties, living in their own home. Movement sensors placed around the home build a graph of activity which can be viewed via a password protected website.
The Just Checking System provides a picture of the daily activity of a person in their own home, by monitoring and logging movement around the house. It can be used to ' just check' that someone is following their normal pattern of life without intruding on them or undermining their independence.
The Just Checking system can be used by:

  • People who are forgetful, with or without any formal diagnosis
  • People who have an acquired brain injury
  • People who have a learning disability
  • People who have some form a cognitive impairment who are not able to give full history or may not have full insight/awareness.
    The Carer kit includes 4 movement sensors, 2 door sensors and a controller which receives data from the sensors and uploads it to a web-server via an integral mobile phone unit. The controller is plugged into a mains power socket and can be sited almost anywhere in the house. The equipment is completely independent of a service user's telephone line. Data is uploaded frequently so that the system is virtually real time. Sensors are radio based and require no wiring. The web-service provides password protected access to activity charts for authorised carers (usually members of the family) to be able view and assess the cared for persons movements and alert them to any falls or wandering episodes so that care can be adjusted if necessary.

For more information contact:
Just Checking Ltd
Appledore Lodge
Blind Lane
Tanworth in Arden
Warwickshire
B94 5HT
Tel: 01564 741822
Fax: 08700 117508
Email: info@JustChecking.co.uk
Website: www.JustChecking.co.uk