LINks' participant training

Help and Care is passionate about talking to and consulting with local communities.  We always want to hear what people have to say and how services could be improved.  We hope that these materials will promote good practice and that all sorts of other organisations can use them to learn about the best ways to work with people and communities.

1. Being Accountable

• An overview of the Being Accountable training module

Download the full Being Accountable training module:

• Unit A: Roles and Responsibilities
• Unit B: Recording and Reporting
• Unit C: Entering and Viewing Services
• Unit D: Managing Finance and Resources (collaborative session with the Host)
• Unit E: Recognising and rewarding people for their involvement
• Unit F: Data Protection and Freedom of Information
• Unit G: Ensuring Quality

2. Understanding the system

• An overview of the Understanding the System training module

Download the full Understanding the System training module:

• Unit A: Patient and Public Involvement:an Overview
• Unit B: Legislation, Regulations and LINks
• Unit C: LINks and Health and Social Care Regulators an overview
• Unit D: LINks and Local Authority Overview and Scrutiny
• Unit E: Influencing Health and Social Care Decision Making
• Unit F: The Changing NHS and Local Government - Latest Policies and what they mean to communities

3. Decision Making

• An overview of the Decision Making training module

Download the full Decision Making training module:

• Unit 1 - Prioritising and the Decision Cycle
• Unit 2 - Community Engagement Tools and Techniques
• Unit 3 - Planning a Project

4. Enter and View

• An overview of the Enter and View training module

Download the full Enter and View training module:

• Trainers' Support Pack
• Entering and Viewing Services
• Powerpoint to go with this

Need another format?

We can send you the full versions of the training in a bound paper copy for £17.50 plus VAT and p&p or on CD £5 plus VAT and p&p. Please contact us if you would like these.