Wokingham LINk Community Survey

The Community Engagement Survey was designed to give communities a stronger voice in determining how local health and social care services are delivered in Wokingham. The findings tend to reflect the demography of the participants recruited in this survey, and there is a focus on the health and social care needs of the over 50s. 

The Wokingham LINk are pleased to report that whilst many individuals feel that their local health and social care needs are being met, and that the quality of service provision is generally high, our research suggests that Care for the Elderly, particular in the provision of domiciliary and day care services, but across social and healthcare provision is a priority issue for many local residents. Similar issues were also raised in relation to Care for the Disabled (including those with learning disabilities), and the research highlights the need for all services to be accessible.

Access to NHS Dental Services and ‘Being Seen on Time’ by GPs are also important priority issues that affect individuals of all ages. Improved Access to Information, particularly for social service provision but also in respect of signposting NHS services, is also identified as a priority for many. Accessible information on the proposed changes in service delivery will be particularly important in the forthcoming restructuring process. Finally, the research has highlighted the need for local health and social care providers to ‘listen to and respect’ patients/clients and continue in their drive towards a more patient focused approach.