New publication informs patients and families what standards to expect from the regulation of their NHS hospital
Following the introduction of a new law, all NHS hospitals in England must now be licensed by the Care Quality Commission (CQC). To be licensed hospitals must show that they are meeting new essential standards of quality and safety. CQC continuously monitors them to make sure standards are upheld or improvement action is taken. Now CQC has published a leaflet which informs patients, their carers and families, what they can expect from the essential standards. The leaflet also explains how important it is that patients or their carers tell the regulator about their experiences, both good and bad, to help CQC make the right decisions. Called ‘What standards toexpect from the regulation of your NHS hospital’ the leaflet can be read or downloaded from the CQC website at www.cqc.org.uk
At the same time the CQC website publishes an up-to-date directory of all licensed NHS hospitals. You can now look up the current status of any NHS hospital trust in England.